Online Return Policy

If you are unhappy with your purchase or would like to return your items, please send your item(s) back to our Distribution Center in accordance with the following Return Policy:

• Items must be sent back within 30 days of the delivery date.
• Items must be in original condition, free of scratches, damage or signs of use or wear.
• Accessories are non-returnable.
• Sun G Shades reserves the right to apply a 50% restocking fee for Final Sale or stale items.
• All returns are refunded via store credit in the form of a Sun G Shades E-Gift Card.
• Returns are processed within 5-7 business days after your item(s) are received at our Distribution Center.
• Sun G Shades does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
• Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue store credit. Please email sungshades@gmail.com.)
• Return packages must include a completed return request form and original packing slip to ensure processing. (Note: If the return request form is not filled out correctly, your return may experience delays in processing. You may use the return request form included in your original packaging or download and print this form.)
• Return drop-offs are not accepted at our Distribution Center or at corporate office.